Master Agents

Master Agent (MA) provides services directly to target clients such as Institutions, Corporations, Government, etc., and indirectly through a sales network of its own Strategic Allies (SA) or Authorized Agents (AA). Their spectrum of activity is increased by servicing large geographical areas such as a country or region (group of countries) managing a high volume of users. They are typically a wholesaler attending service providers in areas such as electricity, security, telecommunications, insurance, etc.  

master agentsThe Master Agent:

  1. Defines the commercial strategies and sales plans for approaching the market including: services, features, prices, discounts, advertising, etc.
  2. Defines the distribution model (hiring other partners)
  3. Services and sells directly to clients (residential, commercial, institutions, government, etc.)
  4. Sells indirectly through its own network of partners
  5. Decides the SLA to be delivered to the end users and partners
  6. Offers basic infrastructure including offices, a sales & marketing team, a billing system, CRM, etc.
  7. Provides second level support services to its clients
  8. Offers basic customer attention services (i.e. Level 1 support)
  9. May have commercial operations at local, regional, national or international level

 

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    Sensing & Control Systems S.L.
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